We are here for you 7 days a week! Monday through Friday, 12 am-11:59 pm, and weekends 9 am-5 pm (EST), our fantastic customer service team is ready to take your orders, answer your questions, and even give design advice for your custom creations! We look forward to hearing from you!
TRY HERE FIRST!
925 Canal Street - Building 3, Floor 7
Bristol, PA 19007 USA
Costume Gallery only sells to dance studios, schools, clubs and organizations. We do not sell to the general public. Use one of the contact options to the left and our customer service representatives will help you get set up.
If you'd like to browse a digital version of our catalog click below to start right away!
Before sending your costume back for an exchange or return, please call for a return authorization (RA) number. We cannot process your exchange or return without an RA number.
1. Exchanges are considered new orders and will be processed with the current ship date. Since the ship date changes regularly due to demand, it is best to call in as soon as possible. You will be charged the cost of reshipping.
2. Returned items must be in their original package, unworn, with all included pieces or they will be returned to you and shipping charges will be applied to your account.
Dates and restocking fees:
- $10 restocking fee for cancellations and returns.
- All returns and exchanges must be made within 45 days of receipt of order.
- We will refuse delivery of any cancellation or return received after June 12, 2020.
- We will not accept exchanges or returns for:
- Any custom made styles or sizes
- Leotards, tights, jewelry, wigs and third party items